Resume
A Fortune 500 company and a top U.S. commercial insurer, providing property and casualty warranty products and specialty risk with a broad product offering, catering specifically to small and mid-sized commercial businesses globally.
Communicates effectively with senior executives, product owners, and stakeholders to elicit, prioritize, validate, and document testable, developer-ready business requirements, as well as identifies, evaluates, and manages changes to project scope and requirements. Through analysis of operations metrics and statistics, innovates creative, efficient, time and money cost-effective processes to resolve enterprise level concerns, significantly improving business capabilities while managing risk.
A renowned SAAS that provides advanced post-acute care through quality care improvement by focusing on helping clinicians assess and provide care through enhanced documentation, resulting in improved outcomes and lower hospital readmissions.
Experienced Systems Integration Specialist between DIQ and eminent companies such as AHT and PCC via creation, customization, and managing of HL7 Key Input Configurations. Utilized CRM and Jira to create, manage, and delegate issues to team members. Wrote comprehensive technical integration process' documentation as well as executed test analysis on bug fixes, updates, and enhancements prior to monthly releases.
CLEVELAND STATE UNIVERSITY • Cleveland, OH • 2013
CLEVELAND STATE UNIVERSITY • Cleveland, OH • 2010